Legal and Trust Center
This is the central place for PassportPhotoBox policies, data-handling explanations and clear limits on what the service can decide. Read the page that matches the question you have before uploading a sensitive photo or using an optional remote feature.
Clear documents for the decisions that matter
Each policy covers a different part of the service. The links below are not substitutes for the authority that receives a passport, visa or application, but they explain PassportPhotoBox's own role and limits.
Privacy and data
Understand browser storage, optional remote processing and how to remove local work.
Read the Privacy Policy USING THE SERVICETerms of Service
Read the rules for using the tools, permitted uploads and important product boundaries.
Read the Terms of Service PHOTO SAFETYSecurity information
See what the public product can and cannot say about local file handling and optional remote processing.
Review security information REMOVE LOCAL WORKData Deletion
Clear browser-held sessions, downloaded exports and other copies that live in separate places.
Read data deletion steps EDITING BOUNDARIESArtificial intelligence and official photos
Learn why a creative image result and an official document photo have different limits.
Read the AI editing policy COOKIES AND STORAGEDevice storage choices
See how browser storage supports a working session and when optional tracking would need a separate choice.
Read the Cookie Policy EXTERNAL PROVIDERSSubprocessors
Review the public register and the difference between a local tool and a feature that sends a file to a remote processor.
Open the subprocessor register INDEPENDENCEGovernment disclaimer
PassportPhotoBox helps prepare files. It does not issue documents or decide whether an authority accepts an application.
Read the disclaimer RESPONSIBLE USEAcceptable Use
Understand what is not allowed when a photo, signature or generated page could affect another person's identity or consent.
Read the Acceptable Use Policy PAYMENTSRefund Policy
Read the current checkout status and the information that must appear before a paid feature is offered.
Read the Refund Policy ACCESS AND SUPPORTAccessibility and contact
Read the accessibility statement, report a barrier and find the right support route for a policy question.
Read the accessibility statement ASK A QUESTIONContact PassportPhotoBox
Choose the closest support topic and send only the information needed to investigate a policy or product question.
Open the contact pageUse the narrowest policy for the task in front of you
If you are deciding whether to upload a portrait, start with the Privacy Policy and the subprocessor register. If you are deleting work from a browser, read Data Deletion because the downloaded file and browser session are separate copies. Payment and refund details apply only when a live checkout shows them before purchase.